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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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steven patnode

November 24, 2025

5  out of  5
rating by steven patnode
"I want to say that every time I've called and talked with Keegan has been great she on the ball and dose her job with compassion and understanding that I've not found anywhere else! I'm grateful that she is my agent! And I'm sure whoever else she is an agent for would say the same thing that I experience top notch personality and very professional! I will never go anywhere else as long as she's my agent!"
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Linda Gibbs

November 21, 2025

5  out of  5
rating by Linda Gibbs
"Victoria was very helpful to me. Went over everything step-by-step. I am so happy to be with her and her staff at State Farm insurance thank you very much."
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Gena Heylock

November 19, 2025

5  out of  5
rating by Gena Heylock
"Victoria is so communicative, personable, and helpful! She made the process of adjusting my new policy seamless. I highly recommend working with her!"
We responded:
"Gena, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Paige cares a lot about our customers."
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Celeste Berner

November 13, 2025

5  out of  5
rating by Celeste Berner
"Keegan is always very helpful and personable. Best agent I've had in years."
We responded:
"Thank you so much for your kind words! I'm glad to hear that I've been able to help and make a positive impact. If you need anything else, please feel free to reach out. Best regards, Keegan"
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Sharon Anderson

November 12, 2025

5  out of  5
rating by Sharon Anderson
"I appreciate not hanging on the phone for long...and I hardly have to. This time it was quick... as well.Staff is wonderful..Thank you."
We responded:
"Thank you for the five-stars, Sharon! We're happy to hear Paige provided a great experience!"
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Trini C. Mazon

November 7, 2025

4  out of  5
rating by Trini C. Mazon
"helpful, patient, friendly staff. One wish is that the agents were here in Tucson Az."
We responded:
"Thank you so much for your kind words about our staff! We're glad to hear you found them helpful, patient, and friendly. While our agents aren't physically located in Tucson, AZ, please rest assured that our commitment to providing you with excellent service remains unchanged. We're always here to support you promptly and effectively, no matter where we are. We appreciate your feedback and look forward to continuing to serve you! "
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James Roberts

November 3, 2025

1  out of  5
rating by James Roberts
"Did not respond after I shared my poor experience with another agent in looking for a more responsive agent"
We responded:
"Thank you for your feedback. I apologize for any negative experience and the lack of response you encountered. We did make several attempts to reach you but were unable to connect. It is our goal to always provide expectational service to all of our customers. We value your feedback and would like to make things right. Please contact me directly at the office so we can address any other concerns. "
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gene gregg

October 30, 2025

5  out of  5
rating by gene gregg
"Returned after 1 mo. W/ competitor there’s no place like home"
We responded:
"Thank you Gene! Welcome back! Looks like you clicked your heels and found your way home. 🏠✨"
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CONCEPCION GILMORE

September 15, 2025

5  out of  5
rating by CONCEPCION GILMORE
"Love how easy it was to talk to Paige! She was very helpful and I really appreciated that she wasn’t pushy. 👍"
We responded:
"Thank you for your kind words! We're thrilled to hear that Paige was helpful and made your experience pleasant. We appreciate your feedback! 👍"
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Issa Sturgis

September 5, 2025

5  out of  5
rating by Issa Sturgis
"I had a great and easily accomplished experience with Victoria! Made the process as smooth as a hot knife through butter!"
We responded:
"Thank so much Issa! Victoria always aims to be efficient, and make the experience as smooth as possible! We look forward to serving you! - Keegan Ferraro State Farm"
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John Ayala

September 4, 2025

5  out of  5
rating by John Ayala
"Victoria was AWESOME."
We responded:
"Thanks John! We always enjoy working with you, and are happy to hear Victoria was able to help you! - Keegan Ferraro State Farm"
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Ann Modica

September 3, 2025

5  out of  5
rating by Ann Modica
"I bought a new car this week and called to get it on my insurance. I love this office as any time I have a question or need help I can just call and I always get fantastic service every time. They follow up and everyone is efficient and professional yet also friendly. I would highly recommend State Farm, and Keegan Ferraro Insurance Agency INC in particular."
We responded:
"Thank you so much for your kind words! We so appreciate your business and love working with you Ann! We're here for you anytime! - Keegan Ferraro State Farm"
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jim hostetler

August 11, 2025

5  out of  5
rating by jim hostetler
"Not only did I save a lot of money on insurance but the customer service couldn't have been better. Every email was answered promptly & the questions were answered clearly."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you saved money on your insurance and had a positive experience with our customer service team. Prompt and clear communication is very important to us, and we're glad it made a difference for you. If you ever need assistance in the future, please don't hesitate to reach out! "
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Trish Jenkins

July 23, 2025

5  out of  5
rating by Trish Jenkins
"I don’t always give 5 stars however after being with Keegan and his team for 5 years I have to say that him and his team are always helpful! My son was in a car accident and Keegan made himself readily available to help ease my nerves. Him and his team truly care and do right by the customer. In an age where customer service isn’t the greatest anymore, Keegan ensures to go above and beyond."
We responded:
"Thank you so much for your thoughtful and heartfelt review! We truly appreciate your loyalty over the past five years and are grateful for the trust you’ve placed in Keegan and our team. We're sorry to hear about your son’s accident, but we're glad we could be there to support you during such a difficult time. Providing exceptional, caring service is at the core of what we do, and your feedback means the world to us. If you ever need anything in the future, please don’t hesitate to reach out. We're here for you! "
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VanillaVegan

July 16, 2025

5  out of  5
rating by VanillaVegan
"For those who have a lot on their plate and can’t get it together at times, team Keegan Ferraro is a lifesaver! They are so nice! I get reminder calls about past dues and they get me back on track. These incredible people are so helpful and knowledgeable ! They really look out for you and give you the best pricing for your situation. I highly recommend this sound team. They will go above and beyond your expectations. Many thanks to Paige and Victoria for their excellent customer service."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Paige, Victoria, and the entire team have been able to support you and keep you on track. Our goal is always to provide helpful, knowledgeable service while making things as easy as possible for our clients. Your recommendation means a lot to us, and we'll be sure to share your kind words with the team. Thanks again for trusting us!"
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Marina Laguna

July 9, 2025

5  out of  5
rating by Marina Laguna
"Genesis is awesome! Clear, respectful. When progressive raised my rate significantly, I cautiously began looking elsewhere. I was inundated with calls, emails and texts. Genesis was gracious with my initial annoyance. She worked with my strange schedule this week and really HEARD my situation. She offered some other insurance options as a means of providing real value to me, not as a sales pitch. She's a great communicator. It's a bonus to have saved some money on my policy - the real win is knowing I am covered if/when the need arises and knowing I can speak with someone who knows me. Thank you to everyone at the office, each person was kind and respectful. 💗 Looking forward to working together."
We responded:
"Genesis is the best! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Ella Fee

July 2, 2025

5  out of  5
rating by Ella Fee
"Oh my goodness, my customer service girl - I think it was a cold call because I have searched for car insurance on the Internet before, but I wasn’t looking at the time - but she was so cheery and pleasant and positive and professional and informed and capable it first inspired me to hear what she had to say what sort of numbers she could give me, and certainly State Farm what is ready willing and able to save me money from my current insurance and I Switched! I am happy with my switch, I have the same coverage or better I think actually, and I’m bundling my two cars with renters insurance, and I’m paying less than I was. It’s awesome thank you Victoria. Thank you, State Farm"
We responded:
"Thank you so much for your kind review! Victoria is a ray of sunshine for us, and glad she was the same for you! If there is anything we can do to help you or anyone else, please let us know! Thank you for trusting us with your insurance needs! "
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Diego Esquivel

June 23, 2025

5  out of  5
rating by Diego Esquivel
"Always very kind and very willing to help. And very helpful"
We responded:
"Thank you for your amazing review! We are honored to help you and your family with all of your insurance needs."
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Chels love

June 20, 2025

5  out of  5
rating by Chels love
"You can never go wrong with this insurance company ! Genesis is Always very helpful and informative on our policy and its updates. We are 3+ year clients and counting & have not regretted it !"
We responded:
"Thank you so much your review! We love helping you and your family! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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K G

June 15, 2025

5  out of  5
rating by K G
"My experience was absolutly exceptional. Victoria was extremly knowledgeable and listened to my needs. I received an amazing rate , better coverage, renters insurance and great discounts. I highly recommend calling Victoria with State Farm to handle all your insurance needs. She is the best. Karen Griffin"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Victoria provided you with exceptional service and tailored the coverage to your needs. Your recommendation means a lot to us, and we'll be sure to share your kind words with Victoria. If you ever need anything else, don't hesitate to reach out!"
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michael hasten

May 29, 2025

5  out of  5
rating by michael hasten
"Paige has consistently done a great job taking care of my insurance needs over the past 4 years. Just recently I had some information I needed ASAP and Paige went the extra mile to get that information to me extra fast. Highly recommend Keegan Ferraro State Farm Agency and in particular Paige."
We responded:
"Thank you for your kind words and continued trust over the past four years! We're so glad to hear that Paige went above and beyond to get you the information you needed quickly. Your recommendation means a lot to us, and we'll be sure to pass along your appreciation to Paige. We're always here to support you with your insurance needs! "
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William Young

April 25, 2025

5  out of  5
rating by William Young
"While buying insurance is not a real fun thing to do, Victoria made it as enjoyable as possible. She was on the phone when I called her and she promptly called me back. She gave me a great price on my insurance which totally made my day. So, if you want some insurance, call Keegan and ask for Victoria."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Victoria made the process enjoyable for you and found you a great price and value. We appreciate your recommendation and look forward to helping you and any friends or family! "
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Jinna Yoon

April 17, 2025

5  out of  5
rating by Jinna Yoon
"I find her very pleasant, informative and caring so I can really trust what she offers or suggests!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great experience with Victoria in our agency. Building trust is our priority, and we're glad to know she’s making a positive impact. "
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Carlos Gomez

April 14, 2025

5  out of  5
rating by Carlos Gomez
"I been with State Farm customer for quite a few years, the staff at Keegan Ferraro and Keegan himself have been very professional and courteous always taking time to help and advice me specially with my kids car policies. I have no complaints with any of the staff and that keeps me a happy and loyal customer. Besides that, State Farm have settle my claims in a timely manner and always kept me updated on the status of my claims."
We responded:
"Thank you for your loyal support! We're thrilled to hear that you’ve had a positive experience with Keegan and our team. We pride ourselves on professionalism and keeping our customers informed, and it's great to know we’ve met your expectations. We appreciate your trust in us!"
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Enrique Valdovinos

April 10, 2025

5  out of  5
rating by Enrique Valdovinos
"Agent Victoria Dulcich with so helpful and knew how to explain every detail about my policy , answered every question and made it easier for me to Understand it all so thankful ."
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Victoria was able to help you understand your policy and answer all your questions. Your satisfaction means a lot to us! "